REINVENTING CUSTOMER ENGAGEMENT

The Next Level of Digital Transformation for Banks and Insurers

Roger Peverelli and Reggy de Feniks


75 Thoughtleader Contributions – 200 Global Best Practices – 3 Practical guidelines

With contributions of 75 industry executives, fintech leaders and experts from other industries, including Alipay, Allianz, Aviva, AXA, BBVA, BIMA, Bought By Many, CheBanca!, Chris Skinner, Citi, Danone, Danske Bank, DBS Bank, Discovery, Emirates NBD, eToro, Everledger, Fidor Bank, Garanti Bank, Generali, ING Group, Kotak Mahindra Bank, Lemonade, Life.SREDA, MANGO, Manulife, MetLife, Metro Bank, Monzo, Moven Bank, Munich Re, Nest, Nordea, OCBC Bank, PayPal, Ping An, Porsche, Swedbank, Swiss Re, Telefónica, Tinkoff Bank, Trōv, TSB, Westpac, Yandex Money, Zurich and many more.